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Regulatory legal acts in the field of service and observance of the rights of passengers of the Republic of Kazakhstan
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Department of facilitation, passenger and cargo services Flight Operations Department Airworthiness Department Aviation Security Department Department of Air Navigation Department of Airfields (Heliports) and Ground Handling Licensing Department Department of Aviation Medicine Finance Department Department for Sustainable Development and Work with Stakeholders Department of Safety Management, Quality, Strategy and Compliance with Standards Legal Department State registration of civil aircraft Департамент беспилотных авиационных систем Examinations Department for Issuing Permits for Protected Areas
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Department of facilitation, passenger and cargo services

Regulatory legal acts in the field of service and observance of the rights of passengers of the Republic of Kazakhstan

Law of the Republic of Kazakhstan dated 21.09.1994 No. 156 "On Transport in the Republic of Kazakhstan" Law of the Republic of Kazakhstan dated 15.07.2010 No. 339 – IV "On the use of the Airspace of the Republic of Kazakhstan and aviation activities" Order of the Acting Minister for Investment and Development of the Republic of Kazakhstan dated February 24, 2015 No. 189 "On approval of the Rules for the organization of passenger services at airports of the Republic of Kazakhstan" Order of the Minister for Investment and Development of the Republic of Kazakhstan dated April 30, 2015 No. 540 "On approval of the Rules for the carriage of passengers, baggage and cargo by air transport" Resolution of the Government of the Republic of Kazakhstan dated April 20, 2015 No. 243 "On Approval of the Facilitation Program for International Air Transportation, which is a set of measures.n,