Department of facilitation, passenger and cargo services
Information for the industry
Instructional material
Department projects
International standards
Operations Center
Airline Contacts
Airport Contacts
Regulatory legal acts in the field of service and observance of the rights of passengers of the Republic of Kazakhstan
Transportation of dangerous goods by air on civil aircraft
Information for passengers
Airworthiness Department
Type Certificate Recognition
Certificate of Airworthiness
Noise certification
Permit to use radiotransfer device
Permission to perform a special flight
Export Certificate of Airworthiness
Prototype non-type certificate for light and ultra light
Performing modifications and repairs on an aircraft
List of approved maintenance orgsanistions
List of foreign approved maintenance organisations recognised by AAK
Руководство по процедурам организации по ТОиРАТ
Сертификат допуска к эксплуатации
Руководство эксплуатанта по регулированию технического обслуживания
Назначенный руководитель ответственный за поддержание летной годности
Программа технического обслуживания воздушного судна
Перечень минимального оборудования
Airworthiness Directives
International Co-operation
Safety Oversight Program
Aviation Regulations Airworthiness
Aviation Security Department
ICAO (ICAO European and North Atlantic Regional Office)
Control and supervision in the field of aviation security
Aviation security training and retraining
Regulatory legal acts on aviation security
Annual Report - Aviation Security Staff Day
Video material on aviation security
Cybersecurity
Information on conflict zones
Aviation Security Event Reporting
Department of Air Navigation
Meteorological support of flights (MSF)
Provision of Aeronautical Information (AIS) and Cartography (MAP)
Air Traffic Services (ATS)
Search and Rescue Flight Support (SAR)
Radio engineering support of flights (CNS)
Development of an instrument flight plan (PANS-OPS)
Register of certificates of air navigation service providers of the Republic of Kazakhstan
The plan of inspection inspections of the PANO
The plan for conducting the exercises of the PSO
Useful links
Department of Safety Management, Quality, Strategy and Compliance with Standards
Flight Safety management
Aviation Safety Directive
State Safety Program (SSP)
Kazakhstan Aviation Safety Plan
Safety promotion
Safety surveillance and oversight
Safety oversight program
Surveillance schedule
Safety analysis
FRA Rules (P-307)
ADREP Taxonomy
Safety reporting
Mandatory Reporting System
Voluntary Reporting System
Department of facilitation, passenger and cargo services
The Department of Facilitation, Passenger and Cargo Services (hereinafter referred to as the Department) is a structural subdivision of Aviation Administration of Kazakhstan JSC (hereinafter referred to as the Company).
The Department is guided in its activities by the Constitution of the Republic of Kazakhstan, laws, acts of the President and the Government of the Republic of Kazakhstan, and other regulatory legal acts.
The Department, within the scope of its powers, performs control and supervisory functions in terms of passenger, baggage, cargo and mail services, as well as in terms of the safe transportation of dangerous goods by air. The purpose of the Department is to ensure that the controlled entities of civil aviation comply with international standards and legislation of the Republic of Kazakhstan at the appropriate level.
The Department is guided in its activities by the Constitution of the Republic of Kazakhstan, laws, acts of the President and the Government of the Republic of Kazakhstan, and other regulatory legal acts.
The Department, within the scope of its powers, performs control and supervisory functions in terms of passenger, baggage, cargo and mail services, as well as in terms of the safe transportation of dangerous goods by air. The purpose of the Department is to ensure that the controlled entities of civil aviation comply with international standards and legislation of the Republic of Kazakhstan at the appropriate level.