On the eve of the holiday weekend, the Civil Aviation Committee and the Aviation Administration remind Kazakhstanis of the rights of a passenger in case of a flight delay, as well as the rules for transporting luggage, Tengritravel.kz reports.

In the event of a delay in the transportation of a passenger due to the fault of the airline, the latter pays the passenger a fine in the amount of 3 percent of the cost of the ticket (the flight section where the delay occurred) for each hour of delay, unless it proves that the delay occurred due to force majeure circumstances. To receive compensation, passengers must contact the airline directly.